contact us
Have a question about an order, product, shipping, or one of our services? Check the frequently asked questions below before contacting us. If you still need assistance, submit the contact form and our team will respond as soon as possible.
Thank you for supporting Guerrilla Armament.
Orders & Products
Is an item shown as in stock actually available?
Products displayed as in stock are generally available for purchase. Inventory can change quickly, and an item is not reserved until checkout has been successfully completed.
When will an out-of-stock product return?
Restock dates depend on the manufacturer and are not always available. Follow Guerrilla Armament on Instagram for announcements about restocks, new products, and flash sales.
Can I preorder or backorder an item?
Preorders and backorders are only available when specifically indicated on the product page. If the option is not displayed, the product cannot currently be ordered.
Does adding an item to my cart reserve it?
No. Adding a product to your cart does not reserve inventory. The item is secured only after you successfully complete checkout and receive an order confirmation.
Why hasn’t my tracking information updated?
Tracking may take up to 48 hours to begin showing movement after a shipping label is created. If there is still no update after that period, please contact us with your order number.
What are your shipping rates?
Qualifying orders of $150 or more receive free shipping. Available shipping options and the final cost for your order will be displayed during checkout. Certain products may have additional restrictions or charges.
Can I change or cancel an order?
Contact us as soon as possible with your order number. We will try to assist, but an order cannot be changed or canceled after it has been processed or shipped.
What payment methods do you accept?
The currently available payment methods will be displayed securely during checkout. Payment must be successfully authorized before an order is confirmed.
Firearms & Store Services
Do you sell firearms online?
No. Guerrilla Armament does not sell firearms through this website. You are welcome to visit our shop to ask about available products and services. All firearm transactions and transfers must follow applicable federal, state, and local requirements.
Do you sell ammunition online?
No. Ammunition is not available for purchase through our website. Please visit the shop to ask about current availability.
Which products can I purchase through the website?
Our website offers eligible firearm parts, accessories, optics, cleaning products, tools, apparel, and tactical gear. Products requiring an in-person transaction or regulated transfer are not sold online.
Do you offer firearm transfers?
Yes. Guerrilla Armament offers FFL transfer services. Before arranging a shipment, please review our FFL transfer requirements, current fees, processing information, and downloadable FFL documentation. You can find everything you need on our FFL Transfer page. If additional assistance is needed, contact us before shipping the firearm..
What information is required for an FFL transfer?
Before arranging a shipment, please review our FFL transfer requirements, current fees, processing information, and downloadable FFL documentation. You can find everything you need on our FFL Transfer page. If additional assistance is needed, contact us before shipping the firearm.
Do you provide gunsmithing or installation services?
Available services may vary. Contact us with the firearm, part, and work you need completed, and we will confirm whether we can perform the requested service.
Can I pick up my order locally?
Local pickup may be available for eligible orders. Select Local Pickup during checkout when offered and wait until you receive confirmation that the order is ready before arriving.
Do you offer military or law-enforcement discounts?
Contact our support team to ask about currently available military, veteran, first-responder, or law-enforcement programs. Eligibility verification may be required.
What is your return and exchange policy?
Return eligibility depends on the product and its condition. Contact us before sending anything back to request authorization and instructions. Firearms, ammunition, regulated products, installed parts, and final-sale items may have additional restrictions.
VISIT GUERRILLA ARMAMENT
1939 Lejeune Blvd #200
Jacksonville, NC 28546
STORE HOURS
Monday–Saturday: 12:00 PM–6:00 PM
Sunday: Closed
Holiday hours may vary.
SEND US A MESSAGE
Questions about products, services, transfers, or an existing order? Send us a message and our team will get back to you.